James Sager
08-30-2008, 12:30 PM
If your seller accepts Direct Pay and has this option activated for the auction in question, you can pay from your bidding page. Simply go to your bidding>>won items page in the members area, and click the pay now button for the appropriate auction.
If your seller does not have Direct Pay set up, you will need to wait for them to invoice you. If your seller has not contacted you within 3 business days, we recommend you send them a message through the WeBidz site. You can do this by clicking the bidding>>won items tabs in the members area, then clicking the message board option for the appropriate item.
Some sellers rely on our automated "your auction has sold" emails to know when their items sell, which are sometimes blocked by spam filters. So just because you seller has not contacted you, does not mean they are not intersted in selling the item to you.
Should your seller not reply to you within three business days after sending the message, please report this to us through our Help Desk (http://helpdesk.webidz.com/). Please do not contact us if you have not first tried to contact your seller, and gave them appropriate time to respond (3 business days).
If your seller does not have Direct Pay set up, you will need to wait for them to invoice you. If your seller has not contacted you within 3 business days, we recommend you send them a message through the WeBidz site. You can do this by clicking the bidding>>won items tabs in the members area, then clicking the message board option for the appropriate item.
Some sellers rely on our automated "your auction has sold" emails to know when their items sell, which are sometimes blocked by spam filters. So just because you seller has not contacted you, does not mean they are not intersted in selling the item to you.
Should your seller not reply to you within three business days after sending the message, please report this to us through our Help Desk (http://helpdesk.webidz.com/). Please do not contact us if you have not first tried to contact your seller, and gave them appropriate time to respond (3 business days).