Problem with WAM

[katandron1]

When I am creating listings in WAM, I get them done, send them to the upload tab, click upload and it "freezes" on preparing to upload. Yes I clicked the start button.

I have to shut WAM down, reopen it and then it will let me upload. So far I have not lost any data shutting it down, I check the listings when they get loaded to the site.

Any clue on why it would "freeze" at that point and only upon the first go round? After I close and reopen it, it works perfectly, even creating more listings.

Here is my error log for today. The others pretty much say the same.

Have to add, it doesn't matter how long I have the WAM open before I want to upload. Sometimes I create 10 or more listings, sometimes only 2-3.

9/14/2008 4:57:39 PM CommonMethods The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:05:59 PM MySQLHelper The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:29:57 PM CommonMethods The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:31:40 PM MySQLHelper The operation has timed out

[mj-trading]

Quote! Any clue on why it would "freeze" UnQuote

IT'S COLD DEAR!

[katandron1]

LOL so your suggestion is to light a fire under the laptop to warm it up John? Ya, THAT aint gonna happen.

[mj-trading]

We been running the heater to take the chill off the last 3 days here

[katandron1]

I want to, Ron won't let me though. He said this winter he was gonna have all the windows open and just get me some electric clothes and blanket.

[mj-trading]

It got up to 48 today and tonight it's suppose to get in the 30's

[James Sager]

When I am creating listings in WAM, I get them done, send them to the upload tab, click upload and it "freezes" on preparing to upload. Yes I clicked the start button.

I have to shut WAM down, reopen it and then it will let me upload. So far I have not lost any data shutting it down, I check the listings when they get loaded to the site.

Any clue on why it would "freeze" at that point and only upon the first go round? After I close and reopen it, it works perfectly, even creating more listings.

Here is my error log for today. The others pretty much say the same.

Have to add, it doesn't matter how long I have the WAM open before I want to upload. Sometimes I create 10 or more listings, sometimes only 2-3.

9/14/2008 4:57:39 PM CommonMethods The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:05:59 PM MySQLHelper The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:29:57 PM CommonMethods The remote server returned an error: (500) Internal Server Error.
9/14/2008 6:31:40 PM MySQLHelper The operation has timed out

I know there is another issue being worked on, that happens when clicking the upload tab... possibly this is related? I will forward to our programmers.

[katandron1]

Thanks boss, this is happening when I select all> upload this item> and start. It says in the pop up box that it is preparing to upload, but that's as far as it gets before it stops responding.

[James Sager]

We have a new release, which is available for download on our auction manager (http://www.webidz.com/auctionmanager.php) page. We have not released the auto update version yet, as this is still being tested. The auto update version should be released within the next 48 hours, as long as there are no issues found. This auto update will only work for the 2.4.xx versions. Previous versions will not receive this auto update.

There were a couple reports of issues when clicking the upload tab. Our programmers were not able to find any issues with this, and they think it may be associated with .NET application issues. We did make some slight changes with this process, but we are not sure if this will resolve this.

Those that want the new version right now can uninstall their current version, and install the new version.