Admin in here Please!!

[MickeyMouse]

Jame there is a problem with a member not being able to sign in on forum board..She can sign in but when she goes to post it kicks her password out..Please help!!
Cindy

[admin]

Is there a post that I am missing? Possibly they contacted you directly with this issue?

Tell them to click on the 'Remember me' box when they login. This will keep them logged in as long as they are not blocking cookies. If they are blocking cookies, they will need to enable cookies to stay logged in.

[MickeyMouse]

Is there a post that I am missing? Possibly they contacted you directly with this issue?

Tell them to click on the 'Remember me' box when they login. This will keep them logged in as long as they are not blocking cookies. If they are blocking cookies, they will need to enable cookies to stay logged in.



James,

No she did contact me as I am the one whom brought her to webidz and have been helping set her store and banners up for her..
When she tries to sign in it lets her but then when she tries to post it kicks her password out and won't let her post..
Cindy

[admin]

Yes, this is usually a cookies issue, as that is how members stay logged in. Does she have cookies enabled, and has she selected the 'remember me' box when logging in? This should resolve the issue.

[MickeyMouse]

James

I have emailed her and told her to clean cookies and awaiting a answer from her..
I will keep you posted..
Thanks for your help.
Cindy

[admin]

She should not have to clean cookies... she needs to enable cookies, so our site can write cookies on her computer.

[MickeyMouse]

Ok will let her know
Thanks
Cindy