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librarian42
02-21-2008, 08:37 PM
Hello Webidz,
There are two buyers that purchased items over a month ago and have not paid or responded to emails. I know that there is a lot of things that could have happened and heavens knows that I don't want to make any trouble, but I thought that there should be some place to report this and see if there is a way to contact them beyond email or to cancel the sales.

One person got one book, the other a LOT of Magic cards.

Here are the two items.
# 1358441 - The Holcroft Covenant - Robert Ludlum - HB - 1978.
# 1389924 - Giant Trap Door Spider Magic the Gathering Ice Age + a number of other cards.

Let me know what I should do on this issue.
Keep up the good work, librarian42.

Lanascountry
02-21-2008, 09:08 PM
HI Librarian..I am so sorry this has happened please report a ticket complaint and PM me
or admin.
Thanks so much,
Lana

admin
02-22-2008, 09:49 AM
Librarian,

Please submit a ticket at the below url, and select "transaction issues" as the department. We will then be able to contact your buyers and help you resolve these issues.

If this is the first time using the ticket system, please click the "submit a ticket link". Future tickets you would just enter your email and password to gain access to the help desk.

http://helpdesk.webidz.com/