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View Full Version : Loaded 300+ items all have the same problem


hillsidegeneralstore
12-12-2007, 09:24 PM
I uploaded 300+ items this week and now I am having to delete them. I tested it first with only a couple and it worked fine. Then increased it and it did the following:

1) Added a second category all 300+ have the same 2nd category - which I did not want a 2nd category
2) All state that seller is paying for shippment but on the view the Auction Manager it says buyer is paying for shipping (which I wanted).

admin
12-14-2007, 09:59 AM
hillside,

We will definitely look into this issue immediately, and provide an update for the auction manager if this is a bug. We can easily change various properties for all your auctions if you wish. Instead of deleting or modifying all your auctions, just send us an email to admin@webidz.com. Tell us exactly what you want changed for your auctions, and we can implement these changes for you.

admin
12-14-2007, 11:09 AM
hillside,

We found a database issue with the shipping issue reported. This has been fixed on our end, and your new auctions should be reflected accordingly.

I have looked into the second category issue, but have not been able to find any issues. Did you import your auctions through the auction manager? If so, what column did you select for the second category. I would suggest selecting "use default" for your second category, then not selecting a second category on your preferences page. This would imort all your auctions without a second category.

When you select "use default", it will enter what you have listed on your preferences page for all imported auctions. So if you want a duration of seven days for all your auctions, you would save seven days for auction duration on your preferences page. Then choose "use default" for duration when you are importing. You would also do this for any other entry that is the same for all... like currency, payment options, etc.

I was going to go into your auctions and modify these for you, but evidently you have already removed. I am very sorry for any inconvenience this has caused you.