Immediate Payment

[Joylandgiftstore]

I was wondering whether you guys can add "IMMEDIATE PAYMENT" feature to allow buyers to pay immediately after making a purchase. I sold two items since last Sunday, and I have been trying to get the buyers to pay for the items without any luck.

I have sent two invoices and two email messages. I have not receive any response from these two buyers.

[Lanascountry]

Hi Joy, and welcome to the forums! I have no idea what is going on, but sounds like maybe
a non paying bidder. I am off to work shortly. Admin should be in some time today to discuss
this with you and you may PM him the details, or start a support ticket.
That sounds like a great feature and admin is working on improvements at this time.
I will try to help more this PM after work.
Many thanks,
Lana

[admin]

Joy,

Please send us an email at admin@webidz.com, or open a ticket at http://helpdesk.webidz.com. Please provide the details, including the auction number and we will attempt to resolve this issue for you.

We could check into an option of immediate payment required, but not sure if such a system would work with the available payment gateways. Paypals callback API can sometimes be problematic, and does not always relay the details back to us. Googles API takes about 15 minutes to call back, which would not work. Revolution Money is supposed to be working on this, so not sure if their payment gateway would work either.

We have a new platform under development. This new system that will be able to automatically detect non paying bidders in many instances, through various methods which I cannot post here. So eventually non paying bidders will hopefully become very rare.

[Home and Hearth Shoppe]

I second that immediate payment feature, it would make it easier on the sellers

[DiMoraGifts]

Hi Home,
We do have an immediate payment option now. If you use Google or Paypal and have it set up with your auctions, when a buyer clicks Buy Now, or once they have won the auction, (they receive a message they have won ect.) it immediately takes them to a page where they can pay thru the checkout service. Some buyers prefer to use the invoice because of multiple purchases, but it's there as an option.
Hope this helps,
any questions, please ask :)
Shari

[Home and Hearth Shoppe]

The feature I am talking about requires immediate payment or the item stays in your inventory. There is none of this chasing buyers down, holding items to see if they pay, etc.

[Premiumgiftsforhimorher]

I was not aware any site did that but it sounds cool.. However if it stays it would not be an active listing or it might
get sold again and then there would be an upset customer.

I can't stand at the other site when I sell something and the buyer does not pay. Really hurts when the item had multiple
buyers with good feeback and a 0 feedback person bid it up and won by $1.00 to knock out the probably paying
buyer. I do however like the second chance offer option on multiple items and then it gives a chance for the last buyer
who bid the option to buy at their last bid price... That is cool just in case the highest bidder don't pay you still got a chance for a sale without it costing any more listing fees.

premiumgiftsforhimorher

[Home and Hearth Shoppe]

How complicated is it to add things like unpaid buyers strike, something that will discourage a buyer from coming in buying something then walking away just to come back in a month and doing it again. Also, can individual sellers block buyers. The immediate payment feature I am talking about does not produce an upset customer, because if you don't pay right then the system platform does not recognize you as the buyer.

[katandron1]

Yes sellers can block buyers. All you do is go to the members area>selling>block users(subtab). Then click add user,enter in the username.

[katandron1]

In a way, we already have an immediate payment set up. If the buyer is prepared to pay at the time of purchase, and you have your direct pays set up, they can then proceed on to pay pal or google and pay for the item.

As a seller, I allow up to 10 days for receipt of payment on an item. If I don't get paid, and I hear nothing from them, I leave my neg feedback for them, then I open up a ticket with the help desk, if they don't get a response from the buyer, buh buh bye buyer.

[James Sager]

Such an option may be viable with our new store system, as it is supposed to have some sort of cart system. We will have to wait until that is completed and bug free before looking into this though.

I know ebay used to have something like this, so it is possible.